plain language about the information we handle.

This policy covers information submitted through kredflow.in and its business-enquiry form. The public contact form is not a loan application and should not be used to send financial or identity documents.

who we are

KredFlow provides technology and transaction infrastructure for B2B software financing in India. KredFlow coordinates software-purchase and business-verification workflows; financing decisions and loans remain the responsibility of the regulated lender identified in the applicable offer.

information collected on this website

If you use our contact form or email us, we receive the information you provide, which may include your name, work email, company, role, phone number, company website, area of interest and message. Contact-form submissions are stored in a restricted Cloudflare database so our team can review and respond to them.

Our hosting provider may process standard technical logs such as IP address, browser type, requested page, timestamp and security events to operate and protect the site.

This website does not currently ask for GST returns, bank statements, bureau information, identity documents, OTPs or loan application data. We do not currently use non-essential advertising cookies.

how we use information

to reply to enquiries and assess product, transaction or partnership requirements
to operate, secure and troubleshoot the public website
to understand product demand using aggregated, non-identifying observations
to comply with law and protect our rights and users

We do not sell personal data or use enquiry information for third-party advertising.

sharing

We may use service providers that host the website or support business communications. They may process information only for those services and under appropriate confidentiality and security obligations. We may disclose information where required by law or a valid authority.

Submitting a business enquiry does not authorise a credit bureau check or access to financial data. Those actions require separate, clear consent within the applicable lender-approved financing journey.

retention and security

We generally keep enquiry information for up to 24 months after our last meaningful interaction, unless you ask us to delete it sooner or a longer period is reasonably required for law, fraud prevention or dispute handling. We use access controls and reasonable safeguards, but no internet service can guarantee absolute security.

your choices

You may ask us to access, correct or delete the personal information you sent, subject to applicable legal retention requirements. You may also ask us to stop future contact.

financing-journey data

This public-site policy does not by itself govern information requested in an applicable lender-approved financing journey. Before that information is requested, the relevant notice and consent flow identifies the data, purpose, recipients, retention approach, storage arrangements, withdrawal or deletion routes, lender responsibilities and grievance contacts.

contact

For privacy questions or requests, email [email protected]. Please do not email identity documents, bank statements, passwords or OTPs.